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3 ก.พ. 2560

NTT Communications (Thailand)

NTT Communications is a leading global provider of information and communications technology (ICT) solutions and part of the NTT Group, a top 100 ranked corporation in the Fortune Global 500.

We are global.... with subsidiaries and offices in over 120 cities in more than 40 countries/regions, and network connections in 196 countries, we are an international company providing services and solutions to enterprise clients on a global scale.

We are innovative.... in an ever-shifting environment of technological and cultural change, we are staying ahead of the curve by placing socially responsible innovation at our core. As part of NTT Group, our commitment is backed by more than $2.5 billion a year invested in R&D, over 6,000 researchers and two renowned innovation labs—NTT i3 in Silicon Valley and NTT labs in Japan.

We are a leader....as a global leader in cloud, network and data services, we use our secure infrastructure, innovative vision and rich history of success to offer best-in-class solutions across multiple categories. With our industry leading technology and forward-thinking ideas, we are your ultimate partner for end-to-end information and communications technology (ICT) solution needs.
 

Benefits

1. 5 days/week
2. Transport allowance
3. Overtime pay
4. Life insurance
5. Health insurance
6. Dental insurance
7. Performance bonus
8. Education allowance
9. Annual leave
10. Business leave
11. Company Trip
12. Training development program


JOB DETAILS

職位 : IT Service Desk (Bangna)



Jobdescribe

1. Provide consistent quality customer services to external clients based on SLA

2. Responsible for answering calls from customers, assisting them with entering incidents /problems into service desk system and escalating critical issues to our internal support team.

3. Log and track requests, and also update call status to customer.

4. Monitoring status and escalation to support team if required.

5. Provide basic troubleshooting in PC, system, network.

6. Responsible for monitoring alarm and escalation to customer and internal.
   
Work location

สาขาบางนา (ใกล้ตึกเนชั่นบางนา)


Bangkok
   
No. of position

3
最後の月給

ตามโครงสร้างของบริษัทฯ
 
Qualifications

1. Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.

2. Age 22 – 27 years old.

3. 1-2 year minimum work experience in helpdesk or call center support. (welcome for new graduated)

4. Experience of monitoring system is advantage.

5. Good command in English especially communication skill.

6. Service Mind and have communication management skill.

7. Can work in shift (07.00 – 19.30 / 19.00 – 07.30)
 
How to apply

HR Dept.: 7 th Floors, Dusit Thani Bldg, 946 Rama IV Road, Bangrak, Bangkok 10500
Tel: 02-236-7227 Ext.1810, 1812, 1813, 1830 (Recruitment Team)
Mail: recruit@ntt.co.th
Website: www.th.ntt.co.th
 
Contact

Recruitment Team
NTT Communications (Thailand)
ชั้น 7 อาคารดุสิตธานี 946 ถนนพระราม 4 บางรัก สีลม
Bangkok 10500
電話番号 : 0-2236-7227 ต่อ 1810,1830,1813
ファックス : 0-2238-2966
Email : recruit@ntt.co.th
Website : www.th.ntt.com
 
 
 
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