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5 ก.ย. 2567

NTT Communications (Thailand)
NTT Communications is a leading global provider of information and communications technology (ICT) solutions and part of the NTT Group, a top 100 ranked corporation in the Fortune Global 500.

We are global.... with subsidiaries and offices in over 120 cities in more than 40 countries/regions, and network connections in 196 countries, we are an international company providing services and solutions to enterprise clients on a global scale.

We are innovative.... in an ever-shifting environment of technological and cultural change, we are staying ahead of the curve by placing socially responsible innovation at our core. As part of NTT Group, our commitment is backed by more than $2.5 billion a year invested in R&D, over 6,000 researchers and two renowned innovation labs—NTT i3 in Silicon Valley and NTT labs in Japan.

We are a leader....as a global leader in cloud, network and data services, we use our secure infrastructure, innovative vision and rich history of success to offer best-in-class solutions across multiple categories. With our industry leading technology and forward-thinking ideas, we are your ultimate partner for end-to-end information and communications technology (ICT) solution needs.
 

Benefits

1. 5 days/week
2. Transport allowance
3. Overtime pay
4. Life insurance
5. Health insurance
6. Dental insurance
7. Performance bonus
8. Education allowance
9. Annual leave
10. Business leave
11. Company Trip
12. Training development program

JOB DETAILS

職位 : IT Support Customer @ Bangna Branch


Jobdescribe

1. Single point of contact to deliver and manage high standard communications across customer and NTT to ensure that problem/incident are dealt with by priority and customer needs
2. Responsible for Ownership and Coordination of actions of those problems
3. To review the problem trends and planning and driving improvement plan
4. To be proactive in identifying problems, analyze and recommend service improvement plans with the possible solutions obtained from technical teams for department or business unit
5. Coordinates meetings to resolve problems by providing incident report or monthly meeting
6. Review SLA performance

Scope of Work:
1. Be Teir2 technical support for network and system (30%)
2. Meet the customer/Sales upon the request when discussing with technical operation issue (need communication skill+technical) (25%)
3. Assign to support big customer or big incident as single point of customer contact. (25%)
4. Join the meeting with SE when handover PJ or technical knowledge transfer. (20%)
   
Work location

ฺิBangna Branch (ใกล้เนชั่น บางนา) 		県

Bangkok
   
No. of position

1		 最後の月給

ตามโครงสร้างของทางบริษัท
 
Qualifications

1. Male / Female, age 26 – 32 years old.
2. Bachelor’s Degree or higher in Information Technology, Computer Science or Software.
3. At least 3 - 5 years experiences in window server 2003, 2008 - Permission, AD, DHCP,DNS,ISA, Group policy.
4. Strong experience of Backup system – Backup Exec or ArcServe.
5. Maintenance skill in Cloud Service, Virtualization, Backup and Microsoft or VMWare or any virtualization certificate will be advantage. (VCP, MCP, MCSE, MCSA, Other)
6. Strong experience of Cisco IOS routing and switching platforms, including Cisco L2 / L3 switches and routers.
7. Strong experience with routing protocols (BGP), IT security standards, protocols, and applications such as IPsec VPNs, Firewall configuration and maintenance.
8. Have skill in Microsoft Office (especially excel / PowerPoint) for summary report
9. Have skill in presentation and time management skill.
10. Good command in English Communication and writing for business.
11. Enthusiastic and problem and working under high pressure.
 
Apply for this position please contact

  • Contact : นาย ธีรศักดิ์ ลิ้มธีรภัค
  • 電話番号 : 02-236-7227 ext. 1830t
  • Email : teerasak.li@ntt.co.th
  • 住所 : 6th Flr., Column Tower Bldg., 199 Ratchadapisek Rd., Klongtoey, Bangkok 10110, Thailand Tel: +662-236-7227 ext.1830
 
How to apply

HR Dept.: 7 th Floors, Dusit Thani Bldg, 946 Rama IV Road, Bangrak, Bangkok 10500
Tel: 02-236-7227 Ext.1810, 1812, 1813, 1830 (Recruitment Team)
Mail: recruit@ntt.co.th
Website: www.th.ntt.co.th
 
Contact

Recruitment Team
NTT Communications (Thailand)
ชั้น 7 อาคารดุสิตธานี 946 ถนนพระราม 4 บางรัก สีลม
Bangkok 10500
電話番号 : 0-2236-7227 ต่อ 1810,1830,1813
ファックス : 0-2238-2966
Email : recruit@ntt.co.th
Website : www.th.ntt.com
 
 
 
Apply Now
 
 
 




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